Privacy Policy

This Privacy Policy applies to information collected through:

• Our public website and website pages;
• Consultation and appointment-booking pages;
• Checkout, order, and payment pages;
• Client agreements and onboarding forms;
• Email, telephone, text message, and direct communications;
• Client-support and service-delivery activities;
• Online portals, spreadsheets, customer-management systems, and approved business tools;
• Social-media inquiries and communications directed to the Company.

This policy does not govern a third party’s independent collection or use of information under that third party’s own privacy policy.

Depending on how you interact with us and the service requested, we may collect the following categories of information:

• Identity information: name, date of birth, signature, and identity-verification details.
• Contact information: mailing address, email address, telephone number, and preferred communication method.
• Program and transaction information: selected program, purchase date, price, payment status, invoice information, signed acknowledgments, agreement version, and onboarding status.
• Profile and credit-related information: stated financial goals, estimated credit range, credit-report information, account types, balances, utilization, payment history, negative reporting items, inquiries, consultation notes, funding goals, and related documentation voluntarily provided by the client.
• Verification documents: government-issued identification, proof of address, and other documentation reasonably required for identity verification or service delivery.
• Communication information: emails, messages, consultation details, support requests, appointment information, feedback, and other communications with the Company.
• Technical and usage information: IP address, browser type, device type, referring page, pages viewed, date and time of access, cookie identifiers, form-submission records, and website-interaction information.
• Fraud-prevention information: transaction risk indicators, payment-verification results, access logs, audit trails, timestamps, and information used to investigate suspected fraud, unauthorized activity, or chargebacks.

Certain documents or credit-profile information may be considered sensitive because they can contain identifying or financial details. We request such information only when reasonably necessary for the requested service, verification, recordkeeping, fraud prevention, or legal compliance.

If a government identifier or other highly sensitive item is reasonably required, the Company will identify an approved method for providing it. Do not send unnecessary sensitive information.

We may obtain information:

• Directly from you during inquiries, consultations, purchases, agreements, onboarding, or support;
• From forms, scheduling platforms, website tools, and payment processors you use to interact with us;
• From documents or reports that you voluntarily provide or authorize us to review;
• Automatically from your browser or device when you use our website;
• From fraud-prevention, identity-verification, payment, and security providers;
• From public records or lawful public sources when reasonably relevant;
• From another person you authorize to provide information on your behalf.

We may use information to:

• Respond to inquiries and schedule consultations;
• Process purchases and maintain transaction records;
• Prepare, deliver, and manage client agreements and onboarding;
• Verify identity and protect client files;
• Review client-provided profile and credit-related information;
• Deliver educational, consulting, profile, dispute-support, and funding-readiness services described in the applicable agreement;
• Personalize recommendations and client communications;
• Send service updates, document requests, reminders, and support responses;
• Maintain client records and internal workflow status;
• Improve our website, services, forms, and client experience;
• Prevent, detect, investigate, and respond to fraud, misuse, identity theft, security incidents, and chargebacks;
• Enforce agreements, policies, and legal rights;
• Comply with legal, regulatory, tax, accounting, and recordkeeping obligations;
• Establish, exercise, or defend legal claims.

Depending on the circumstances and applicable law, we process information because:

• It is necessary to provide a product or service you requested;
• It is necessary to perform or prepare to enter into an agreement;
• You provided consent;
• It supports legitimate business operations, security, customer service, or fraud prevention;
• It is necessary to comply with law or a valid legal request;
• It is necessary to establish, exercise, or defend legal rights.

We may disclose information only as reasonably necessary to operate the business, provide requested services, protect the Company and clients, or comply with law.

Categories of recipients may include:

• Website and hosting providers that operate our public pages and digital content.
• Form and electronic-signature providers used for agreements, onboarding, document uploads, signatures, timestamps, and audit records.
• Payment processors and financial-service providers used to process authorized payments, refunds, disputes, and transaction-verification information.
• Scheduling and communication providers used for appointments, email, telephone, text messaging, reminders, and client support.
• Cloud-storage, automation, spreadsheet, and client-management providers used to organize records and provide services.
• Analytics and security providers that help us understand website use, prevent abuse, and maintain system security.
• Professional advisers such as attorneys, accountants, insurers, consultants, or auditors where reasonably necessary.
• Government, regulatory, judicial, or law-enforcement authorities when disclosure is required or permitted by law.
• A successor organization in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to appropriate safeguards.
• Other parties at your direction or with your authorization.

Service providers may process information only for legitimate business purposes associated with the services they provide to us, subject to their agreements and applicable law.

Payments are processed through third-party payment processors. Complete payment-card numbers and card-security codes are generally collected and processed directly by the payment processor rather than stored by 24K Wealth Enterprises LLC.

We may receive limited transaction information such as the customer name, billing contact details, transaction amount, payment status, card brand, limited card details, receipt information, risk results, refund status, and dispute information.

Payment processors independently maintain their own privacy and security practices.

Our website and service providers may use cookies, pixels, tags, local storage, and similar technologies to:

• Operate essential website functionality;
• Remember settings and preferences;
• Measure traffic and page performance;
• Understand how visitors interact with the website;
• Prevent fraud and maintain security;
• Evaluate marketing or referral performance where enabled.

You may be able to restrict cookies through browser settings. Disabling certain cookies may affect website functionality.

Where required by applicable law, we will provide an appropriate cookie notice or consent mechanism and recognize applicable browser-based privacy signals.

We may use your contact information to send:

• Consultation confirmations and reminders;
• Purchase and payment confirmations;
• Agreement and onboarding instructions;
• Document requests and service updates;
• Customer-support responses;
• Billing, policy, and security notices;
• Educational or promotional messages where permitted.

Consent to receive marketing communications is not a condition of purchasing services unless clearly stated and legally permitted. You may unsubscribe from marketing emails through the unsubscribe link or request removal.

You may opt out of promotional text messages by replying STOP where supported. Service-related messages may still be sent when reasonably necessary to administer an active purchase, appointment, or client relationship.

We do not sell personal information for monetary consideration.

We do not disclose sensitive client documents, credit-profile information, government identification, or onboarding information to unaffiliated third parties for their independent marketing purposes.

Certain analytics, advertising, referral, or social-media tools may be considered “sharing,” “targeted advertising,” or a similar term under some state privacy laws. Where such laws apply, eligible individuals may request to opt out by contacting us.

We retain information for only as long as reasonably necessary for the purposes described in this policy, including:

• Providing and documenting services;
• Maintaining contracts, authorizations, and client records;
• Processing payments, refunds, disputes, and chargebacks;
• Meeting tax, accounting, legal, and regulatory obligations;
• Preventing fraud and protecting system security;
• Establishing, exercising, or defending legal claims;
• Resolving complaints and enforcing agreements.

Retention periods may vary according to the type of information, sensitivity, service relationship, legal requirements, operational need, and risk of harm from unauthorized use or disclosure.

When information is no longer reasonably needed, we may delete, destroy, anonymize, or deidentify it, subject to technical and legal limitations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Safeguards may include:

• Access restrictions and account authentication;
• Secure third-party platforms and payment processors;
• Audit trails, timestamps, and activity records;
• Limited access to client information based on business need;
• Reasonable document-storage and disposal practices;
• Fraud-detection and account-monitoring measures;
• Periodic review of tools, access, and information-handling practices.

No internet transmission, email platform, website, cloud service, or storage system can be guaranteed to be completely secure. Clients should avoid sending unnecessary sensitive information through insecure channels.

If you believe information provided to us has been compromised, contact us promptly.

Depending on your state of residence, our business size and activities, and applicable law, you may have the right to request:

• Confirmation of whether we process your personal information;
• Access to personal information maintained about you;
• Correction of inaccurate personal information;
• Deletion of certain personal information;
• A portable copy of certain information;
• Information about categories of data collected, used, or disclosed;
• Opt-out from certain sales, sharing, targeted advertising, or qualifying profiling;
• Withdrawal of consent where processing depends on consent;
• An appeal when a qualifying privacy request is denied;
• Non-discriminatory treatment for exercising applicable privacy rights.

These rights are subject to legal limitations and exceptions, including information needed to complete transactions, provide requested services, maintain security, prevent fraud, comply with recordkeeping duties, or establish and defend legal claims.

To submit a request, contact us using the information below and clearly state that you are making a privacy request.

We may need to verify your identity before responding. Authorized agents may be required to provide proof of authority and may also be subject to identity-verification requirements.

We will respond within the timeframe required by applicable law.

Our programs and paid services are intended for individuals who are at least 18 years old.

We do not knowingly solicit or collect personal information from children under 13 through this website. If we learn that such information was submitted without appropriate authorization, we will take reasonable steps to delete it.

Our website may contain links to third-party websites, credit monitoring services, scheduling platforms, payment processors, social-media services, or other external resources.

Third parties maintain their own privacy policies, security practices, and terms. We are not responsible for a third party’s independent collection, use, disclosure, availability, or security practices.

Review the applicable third-party policy before providing information directly to that service.

24K Wealth Enterprises LLC is based in the United States. Information may be processed and stored in the United States and in locations where our approved service providers operate.

Privacy and data-protection rules in those locations may differ from the rules in your jurisdiction. By interacting with our United States-based business, you understand that information may be transferred and processed accordingly, subject to applicable law.

We may update this Privacy Policy to reflect changes in our services, technology, vendors, business practices, or legal requirements.

The revised policy will be posted on this page with an updated “Last Updated” date. When legally required, we will provide additional notice or obtain consent before materially changing how previously collected information is used.

Questions, concerns, correction requests, deletion requests, or other privacy inquiries may be directed to: